WE DO NOT ACCEPT RETURNS.

Our Niche and Designer fragrance samples are 100% guaranteed by Trend-Wow.com to be genuine and authentic perfumes that are hand decanted from the original manufacturers bottle. We cannot guarantee products once they have been opened or used and therefore we do not accept returns.

Sometimes postal can be hard on your packages. In the event that you receive a damaged product in the mail, Email us right away (within 3 days of receiving your shipment) with the details and attach a picture of the product as you received it for a replacement.

*Replacements will only be issued if an accurate/clear picture of the damage is provided*

We are only human and we may make a mistake. In the event that you receive the wrong fragrance, Email us right away (within 3 days of receiving your shipment) with the details and attach a picture of the product as you received it.

*Replacements will only be issued if a picture of the full order/ a clear image of the incorrect fragrance is provided*

Please inspect your package upon receipt and contact us within 3 days of receiving the shipment if there are any issues with the order. We will not replace or exchange any items or orders 3 days passed the time of receipt.

All shipping fees paid to deliver the original order are non-refundable. Return shipping is the responsibility of the customer unless we made an error on your shipment or the goods arrived damaged.  

We kindly ask that you give 3-5 business days for this transaction to post to your account.